Hosted PBX – Virtual Office Telephone System

Hosted PBX is a virtual office telephone system which facilitates establishing your business presence in any location of your choice without making capital investments for setting up actual offices.

With this unique system you can control your business without being physically present in a particular location using a phone number with the area code of that specific region. The calls to these numbers will be routed to your present location, while giving the callers the impression that you are operating from their own site.

Project a Competent Company Image

Hosted PBX, virtual office phone system imparts a better business image with its superior call management features. These include auto attendant, automatic call distribution system (ACD), find me follow me call forwarding, voice mail, fax, fax to email, caller identity, music on hold and many more.

The auto attendant presents a sophisticated interface to the callers, receiving the calls with professional sounding salutation messages, offering them a menu of options such as dial by name, dial by extension and more.  It routes the calls to the appropriate extensions according to the option selected by the caller and manages multiple calls at the same time without sending busy signals.

A Range of Exciting Features

The find me follow me call forwarding feature in the system transfers the calls to your alternate numbers including cell phone numbers. When the calls are not answered within a specific number of rings or when all lines are busy, the calls are routed to the voicemail system. These voicemails can be forwarded to your email account as audio file attachments and message alerts can be sent to your cell phone or pager.

PBX Hardware Not Required in Your Office

The required equipments are maintained at the service provider’s site and the PBX services offered using high speed Internet or telephone networks. As the PBX services are shared among several users they are offered at cost-effective monthly rates.

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Hosted PBX Auto Attendant

The innovative hosted PBX auto attendant system effectively handles all incoming calls to a business office in a proficient manner, providing a better interface to the callers.

Project the Image of a Flourishing Company

The auto attendant acts as a virtual receptionist answering all the calls with professional sounding greeting messages.  It provides the callers with a set of options such as dial by name, dial by extension, zero out to live operator and so on. The system can manage multiple calls at the same time. The call routing process is carried out without giving busy signals to the callers. The professionalism of the system will give the impression that your company is a flourishing one.

Superior Call Forwarding Options

Hosted PBX auto attendant comes with exciting features such as call conferencing, call waiting, find me follow me call forwarding, voicemail, fax, fax to email and more. With the find me follow me call forwarding feature, all incoming calls can be forwarded to the set of alternate phone numbers provided by the employees including their cell numbers. When the calls are not answered within a specific number of rings or when all the lines are busy, the calls are routed to the voicemail system. The voicemails can also be forwarded to your email account as audio file attachments.

Affordable and Reliable Communication Choice

In order to utilize hosted PBX auto attendant services, you need not install and maintain costly PBX equipment at your site since these are kept at the site of the service provider. The PBX services are offered through a hosted server with the help of high bandwidth Internet connection or telephone network. As the PBX services are shared among a number of users, these services are available at affordable monthly charges.

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Features of Virtual Phone System

A virtual PBX phone system in your small business organization enhances your business image. The highly sophisticated features of a virtual phone system are similar to that offered by high-priced communication systems.

The major call management features of a virtual phone system include the following:

• Auto attendant
• Find me follow me call forwarding
• Call conferencing
• Music on hold
• Caller identity
• Voicemail
• Fax
• Fax to email
• Call waiting
• Automatic call distribution

Control Your Business from Any Location

The auto attendant included in the system acts as a virtual receptionist receiving the calls with professional sounding greeting messages. It provides a menu of options such as dial by name, dial by extension, zero out to live operator and more to the callers. Based on the option selected by the caller, calls are routed to the appropriate destinations. Multiple calls are managed at the same time without sending busy tones to the callers.

The find me follow me call forwarding feature directs the incoming calls to your alternate numbers including cell phone numbers. Thus you can control your business from any location at any time. The system directs the calls to the voice mail box when they are not attended within a specific number of rings or when all the lines are busy. This facility completely eliminates the chances of missing important business calls. Voice messages can be forwarded to your email accounts as audio file attachments. The system also sends alert messages to your cell phone or pager whenever a new voicemail arrives.

Affordable Communication Alternative

The PBX equipments are maintained at the service provider’s site and the services are offered through high speed Internet or telephone networks. As the services are shared among several users, these are made available at affordable monthly charges.

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Features of Virtual PBX Service

The features of virtual PBX service are similar to those incorporated in expensive phone systems used by big companies. These sophisticated call handling features include:

• Auto attendant
• Find me follow me call forwarding
• Caller identity
• Voice mail
• Voice to email
• Fax
• Fax to email
• Music on hold

Reduce Your Telecom Expenses

All call management functions can be integrated into your existing local or toll free phone numbers. Thus you can reduce the expenses involved in maintaining fresh telephone lines. The auto attendant feature functions as a live receptionist and can be customized to play personalized greeting messages depending on the time and day, including business hours, after business hours, weekdays and holidays. It provides a set of options such as dial by name, dial by extension, zero out to live representative and more for the callers and routes the calls to the right extensions. It manages multiple calls at the same time without giving busy signals to the callers.

Maintain Constant Contact with Your Employees and Customers

The find me follow call forwarding feature redirects incoming calls to a set of alternate phone numbers including cell phone numbers. Unanswered calls are sent to the voicemail system. Calls are also routed to the voicemail system when all the phone lines are busy.

Voice to email facility allows transferring voice messages to the email accounts of employees as audio file attachments. The system also notifies the arrival of new voice messages by sending text messages to your cell number or pager.

Excellent Communication Choice for Your Business Firm

Virtual PBX is a wonderful communication option for any small and medium sized business. The services are offered through a hosted server using high bandwidth Internet connection or telephone networks. As the PBX services are shared among a number of users, the services are made available at affordable monthly rates.

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VoIP PBX Enabled Phone Systems

By using VoIP PBX enabled phone systems, businesses can maintain an excellent telecommunication system without making heavy investments. With the help of this advanced phone system you can offer your customers all the functionalities of a standard telephone system owned by Fortune 500 companies.

Incorporated with a Range of Call Management Features

The VoIP enabled PBX phone system is incorporated with advanced features such as auto attendant, call transferring, call screening, find me follow me call forwarding, caller ID, music on hold, voice mail, and fax to email. The auto attendant included in the system receives all the calls with professionally created salutation messages. It offers the callers a list of options including dial-by-name, dial-by-extension, and group dialing among others. Based on the options chosen by the caller, it routes the calls to the right numbers.

Helps to Operate Your Business from Any Geographic Location

With the help of find me follow me call forwarding, calls can be transferred to the series of alternate numbers of the employees including their cell phone numbers. By this it is possible to manage your business from any location and the callers will assume that you are answering from your office. The system transfers the unanswered calls to the voice mail box of the corresponding employees where the callers can leave voice messages. This further eliminates the chances of missing calls from your potential customers. Moreover, by using VoIP PBX phone system it is possible to contact your employees operating at different locations by using a single phone number.

Establish a Professional Image for Your Organization

Implementation of VoIP PBX system provides a more competent and professional image for your organization. To benefit from the ultra-modern functionalities of the VoIP PBX systems, it is not necessary to purchase and mount expensive equipments at your business place. The equipments are maintained at the site of the service provider and PBX services are offered through a hosted server with the help of high speed Internet connection or telephone network. The PBX services are shared among several users and therefore you can utilize the services at affordable monthly charges. As the equipments are maintained at the site of the service provider, you can concentrate on your business without worrying about the necessary maintenance services and upgrades.

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VoIP PBX Telephone System

Voice over internet protocol (VoIP) is an internet based voice communication system. This is also known as digital phone service or broadband phone service. PBX is a high-quality telephone system excellent for quick and effective communication. Therefore a reliable VoIP PBX telephone system can contribute greatly towards enhancing your business image.

PBX Full-featured Telephone Systems

Private branch exchange or PBX is a full-featured phone system with several advanced options. PBX telephone includes an auto-attendant system to receive multiple calls simultaneously. The callers are welcomed with recorded greetings. They are provided with a menu of various options including dial by name and dial by extension. If a call is left unattended, the caller will be provided with a voicemail option which enables him/her to leave his message in the voicemail box. Unattended calls can also be directed to your cell phones or any other extension phone.

Along with these advanced technologies, the PBX telephone system provides a number of other options such as dial-by-name, caller ID, call transfer, music on hold, voice mail, fax service, call screening, delivery of e-mail messages and much more.

Benefits of VoIP service

VoIP phone service is quite different from traditional phone services. The service enables multimedia conferencing. The main advantage of this system is that it can save up to 90% of your telephone bill while your telephone gets access to the innumerable options of PBX systems. The VoIP system doesn’t require any expensive gadgets to be installed in your premises. You just need a high speed internet connection to start using VoIP telephone service.

Many of the business institutions find the VoIP PBX system highly beneficial. There are several specialized companies providing VoIP PBX telephone system. The quality of this system depends on the provider of the systems.

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VoIP PBX Phone System – Easy to Install and Configure

VoIP PBX phone systems are easy to install and configure compared to conventional PBX telephone systems. By implementing this telecommunication system in your small business office, a considerable reduction in telephone expenses can be experienced.

Easy-to-use Telecommunication System

The VoIP compatible PBX phone system functions as software on a computer and can control the processing power, Window’s features and the user interface. This advanced phone system can be installed by any person with extensive knowledge about networking and computers. It is indeed a real improvement over the conventional phone system which requires the services of trained professionals for the installation. Besides, the web-based interface of VoIP PBX enables easy operation and can be adjusted according to specific requirements.

Excellent Communication Option for Your Business Organization

The advanced features integrated in VoIP PBX system includes auto attendant, call transferring, caller ID, call conferencing, find me follow me call forwarding, voice mail, fax, fax to email and many more. The auto attendant receives all the calls with professionally recorded welcome messages. It efficiently routes the calls to the concerned departments or employees. The system also helps to handle multiple calls at the same time without sending busy signals to the callers.

Through state-of-the-art PBX system it is also possible to forward the calls to the other phone numbers, including cell numbers of the employees. This facility completely eliminates the chances of missing important business calls. Besides, unanswered calls are automatically routed to the voicemail box of the particular employee, where the callers can leave voice messages.  It is possible to control your business from any location and still give callers the impression that you are operating from your office. The system also enables to maintain contact with your employees operating at different locations through a single telephone number.

Enjoy PBX Services without Equipment Hassles

In order to set up a VoIP PBX phone system, it is not required to purchase and preserve expensive onsite PBX equipments. As a result you are able to achieve a considerable reduction in your business expenditures. The equipments are maintained at the site of the service provider. The PBX services are offered through a hosted server with the help of high speed Internet connection or telephone network.  As the PBX services are shared among a number of users, the services are made available at affordable monthly charges.

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Business Toll Free Phone Numbers

Business toll free phone numbers are the ideal alternative to generate an image of a professional and reliable company offering quality customer support.

These help to receive large volume of business calls, as the callers are not charged.  The charges are paid by the organization receiving the calls. Toll free phone number services allow you to communicate with your clients even when traveling.

Sophisticated Call Routing Features

800 toll free phone numbers can be integrated with hosted PBX system, which presents the same kind of interface as that found in expensive systems owned by multinational companies. Features include auto attendant, call transferring, caller ID, find me follow me call forwarding, voice mail, fax, fax to email and more.

The auto attendant receives all the calls with professionally recorded greetings. It offers options such as dial by name, dial by extension, group dialing and more to the callers. Calls are routed to the appropriate department or employee according to the choice made by the caller. The system can handle multiple calls at the same time without sending conventional busy signals.

The find me follow me call forwarding facility forwards the calls to alternate phone numbers, including cell phone numbers of the employees. Calls are automatically transferred to the voicemail system, when they are not answered within a specific number of rings or when all lines are busy.

Enhance Your Business Image through Toll Free Phone Numbers

To enjoy business toll free phone number services, you need not maintain pricey PBX equipments in your premises since these are kept at the service provider’s site. PBX services are offered through a hosted server with the support of high speed Internet connection or telephone network. The services are shared among several users and therefore available at economic monthly rates.

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Benefits of Virtual PBX Phone System

Now small business organizations can enjoy all the benefits of a virtual PBX phone system, without making capital investments. By implementing the system you can manage incoming calls in a professional manner.

Virtual PBX phone system is incorporated with an array of sophisticated features such as auto attendant, find me follow me call forwarding, call conferencing, call waiting, voicemail, fax, and fax to email. The major benefits include:

• Saves operating costs: since you needn’t maintain expensive PBX equipments in your premises.
• Offers geographical flexibility: your workforce can operate from any location.
• Can create a local presence: using virtual phone numbers, business presence can be established in any locality.
• Scalability: multiple extensions can be maintained.
• Credibility: can provide an image of a professional company.

Offers Quality Customer Support

The auto attendant in the system receives incoming calls with professional sounding greeting messages. It offers a menu of options to the callers such as dial by name, dial by extension and more. Routing of calls to the appropriate extensions is carried out according to the option selected by the callers. The system can manage multiple calls at the same time without sending busy signals to the callers.

The find me follow me call forwarding feature forwards incoming calls to your alternate numbers including cell phone numbers. Therefore you can manage your business from any location. If the calls are not answered within a specific number of rings or if all the lines are busy, they are routed to the voicemail system, wherein the callers can leave voice messages. This facility enables you to remain in touch with your customers round the clock.

Cost-effective Communication Choice

The PBX services are offered through a hosted server with the support of high bandwidth Internet connection or dedicated telephone network. As the PBX services are shared among several users, they are offered at affordable monthly rates.

Automated Telephone Answering System

Automated telephone answering system is the perfect communication solution for small business organizations looking forward to accomplishing their unique business objectives. Multiple calls can be managed at the same time in a professional manner, reducing the call waiting time, and without sending line busy signals to the callers.

Excellent Call Management Features

Innovative call handling features include auto attendant, find me follow me call forwarding, music on hold, caller identity, call waiting, call transferring, call screening, voicemail, fax, fax to email and many more. The virtual receptionist included in the system effectively controls all the call routing functionalities. The system can be configured to play personalized messages depending on the day and time, including business hours, non business hours, weekdays and holidays.

Automated telephone answering system provides a set of options such as dial by name, dial by extension, zero out to live representative and more for the callers. Based on caller’s choice, calls are routed to the right department or employees.

Stay in Touch with Your Office and Customers All the Time

With the find me follow me call forwarding facility, incoming calls to the official numbers can be redirected to the alternate phone numbers of the employees, including cell numbers. You can thus manage your business from any location and still give your callers the idea that you are answering from your corporate office. When the calls are not answered within a specific number of rings or when all the lines are busy, the system redirects the calls to the voicemail box, so that callers can leave voice messages.

The Right Communication Option

You need not purchase and maintain pricey PBX equipments in your office since these are maintained by the service providers at their sites. The PBX services are offered through a hosted server using high speed Internet connection or dedicated telephone lines. Since services are shared among several users, they are offered at affordable monthly service charges.

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